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Contact & Support

Something broken? Have an idea? Just want to say hi? Here's where to find us.

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Something's Broken

Bot crashed? Command not working? Tell us what happened and we'll look into it. More details = faster fix.

Report It
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Have An Idea

Want a feature that doesn't exist? Think we should change something? We actually listen to this stuff.

Tell Us
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Chat With Us

Join our Discord and ask questions, chat with other users, or just hang out. We're usually there.

Join Server

Frequently Asked Questions

How fast do you fix bugs?

If it's breaking things for everyone, we fix it same day. If it's something weird that only happens sometimes, we put it on the list for the next patch. You'll get an update either way.

Can I suggest features?

Yeah, then do it. Seriously. Most of our best features came from people asking for them. Hit us up on Discord or use the feedback form.

The bot just... stopped working?

Make sure the bot's actually still in your server and hasn't lost permissions. If it's still dead, let us knowβ€”throw it in our support Discord with what you were trying to do.

How often do you update stuff?

Pretty regularly. We push fixes when we find bugs, and new features get dropped when they're ready. Check the patch notes if you want to know what's up.

Are your bots open source?

Our bots are not open source, but we maintain regular communication with the community about development and future plans.

Do you offer priority support for big servers?

Everyone gets the same support tbh. But if you're running something massive with specific needs, hop in our Discord and let's talk.

How do I report a bug so you'll actually understand it?

Tell us: which bot, what command, what went wrong, what should've happened. Screenshots help too. Basically, pretend you're explaining it to a friend.

Can you help me set up a bot?

Yeah, check the guides page first. If you're still lost, hop in Discord and ask. People are usually around to help.

πŸ’š How We Do It

We check Discord pretty much constantly. If you grab us there, you'll usually get an answer fast. Bug reports go into a queue and we tackle them in order of "how broken is it?"